Partial Outage

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Partial Outage

Incident Report for SNworks

Resolved

Database connections are stable. The root cause appears to be a flood of uncached communication to one database server. We are taking steps to mitigate the issue in the future.

Posted Apr 20, 2016 - 10:28 EDT

Monitoring

Database connectivity has been restored. We're continuing to monitor the situation.

Posted Apr 20, 2016 - 09:51 EDT

Investigating

We're investigating unstable server connections to the database systems.

Posted Apr 20, 2016 - 09:08 EDT