Scheduled Guides Maintenance
Scheduled Maintenance Report for SNworks
Postmortem

We have completed migrating Guides backend database and search services to new infrastructure and network hardware. Network connections are stabilizing and search is back on online. Search result updates may be delated as the system does a full reindex of all properties.

Please contact support at support@getsnworks.com with any questions or concerns.

Posted Jun 20, 2022 - 09:17 EDT
Completed
The scheduled maintenance has been completed.
Posted Jun 20, 2022 - 09:02 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2022 - 07:00 EDT
Scheduled
Guides database and search services will be undergoing maintenance Monday June 20th at 7am ET. We expect the maintenance to be completed within a 2 hour window.

We do not expect Guides site availability to be impacted within this window. However, users will not be able to log in and make changes until the maintenance is complete.

Please contact support@getsnworks.com with any questions.
Posted Jun 08, 2022 - 12:19 EDT
This scheduled maintenance affected: Guides Application.
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