Massive Traffic Increase

Incident Report for SNworks

Resolved

New database is humming along happily. While traffic levels remain high, the system is meeting demands.
Posted Oct 08, 2015 - 16:46 EDT

Update

We've isolated the site with the traffic spike and moved it to its own system. All sites should be returning to normal.
Posted Oct 08, 2015 - 14:05 EDT

Monitoring

Traffic on the overloaded database is shunting over now. We are monitoring traffic loads.
Posted Oct 08, 2015 - 13:58 EDT

Identified

A sudden, massive spike in traffic caused a database server to fail which caused a cascade through out the hosting infrastructure.

All sites are currently up, though some may experience slower than normal backend access while we isolate the database.
Posted Oct 08, 2015 - 13:32 EDT